Orders Shipped within the United States, including Hawaii, Alaska and to APO addresses at no extra cost for our active military personnel, and include our thanks for what you’re doing.
We ship via United States Postal Service only. Within that service we offer First Class, Priority Class, and Priority Mail Express. Orders received before noon on business days go out the same day. All other orders will be processed the next business day.
Order Confirmation: As soon as you place your order you will receive a confirmation e-mail. This means we have received your order in our system and pre-authorized your credit card for the purchase. Shortly after, our shipping department is notified, a shipping label is processed and the product is boxed and shipped within one business day. When a shipping label is created you will receive another email with an estimated delivery date and tracking number.
Shipping Limitations. When an order is placed, it will be shipped to an address designated by the purchaser as long as that shipping address is compliant with the shipping restrictions contained on this website. All purchases are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this web site pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments.
Domestic Use. We control the web site from our offices within the United States of America. We make no representation that the web site or its content (including, without limitation, any products or services available on or through the website) are appropriate or available for use in other locations. No content from the Web Site may be downloaded in violation of United States law.
If you do not receive tracking information from us within one business day of your order, feel free to call us at 1-800-678-4696 M-F, 9-6 EST or email firstname.lastname@example.org.